Last updated: \ August 2025

This Privacy Policy explains how Great Bower Barn (“we”, “our”, or “us”) collects, uses, and protects the personal data of our clients, website visitors, and any individuals who engage with our services. We are committed to safeguarding your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

Data Controller

The Data Controller responsible for your personal information is:

Emily Polyblank

Great Bower Barn,Shottenden Ln, Molash, Canterbury CT4 8EZ

07847 097 414

Collected Personal Data

We may collect and process the following types of personal data when you enquire about, book, or attend our venue and services:

Identity Data: Full name, title, date of birth, gender, and identification details (if required for legal purposes).
Contact Data: Address, email address, and telephone numbers.
Event Data: Details about your wedding or event including dates, guest numbers, suppliers, and special requests.
Financial Data: Payment information, bank account details, invoices, and billing address.
Usage Data: Information on how you use our website, services, and communication preferences.
Marketing Data: Your preferences in receiving marketing communications from us.
Photography/Media: Images or videos taken during events (only with your consent).
 

Purpose of collecting data

We collect and use your personal data for the following purposes:

To provide wedding and event venue services you have requested.
To manage bookings, process payments, and issue invoices or receipts.
To communicate with you about your enquiry, booking, or event.
To liaise with third-party suppliers (such as caterers, florists, or photographers) at your request.
To send you updates, special offers, or promotional content (only if you have opted in).
To comply with legal and regulatory obligations.
To maintain records for accounting, tax, and administrative purposes.
To improve our services, website, and customer experience.

Legal Basis for Processing

We rely on the following legal grounds to process your data:

Contract: To fulfil our obligations under a booking or service agreement.
Consent: For sending marketing materials or using photographs from your event.
Legal Obligation: To comply with tax, accounting, or other legal requirements.
Legitimate Interests: To improve our services and maintain business operations.

We do not sell or rent your personal data to third parties.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Typically, we retain booking records for 6 years after your event to comply with UK tax law.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.